Anonymous
map-marker North Richland Hills, Texas

Criminal and corrupt trearment

JPS. Working with the police are going surround detaining innocent and vulnerable people and accusing them of being seriously mentally desturb. Then they handcuff them and transport them to the 10 floor floor for according to the police "emergency mental evaluation. Then they charge medicare a huge amount of money. All this to justify 7 billions dollars to. Build an emergency mental heath facility.Stay away from JPS
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User's recommendation: Stay away from JPS Hospial.

Olegario Vsx
map-marker Seattle, Washington

Have tried every day 3 to 4 times a week for an eye exam. No one ever answered the phone. Average weight time till I hung is is 1 hour. now have called 2 days in a row to get in to a pulmonary doctorc

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Nothing has happened. Just holding the line for someone to be right with me. FFFFF jjjjj call me please.
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User's recommendation: Don’t come to JPS.

Ronny P Cqh
map-marker Brandon, Mississippi

My appointment was cancelled for a MRI due to me going to the emergency room.

I scheduled an appointment 2 months ago to get a MRI done. The pain was so severe, I went to the emergency room and they cancelled my appointment for today. Now i have to wait until August. I cant wait that long.
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Preferred solution: Deliver product or service ordered

brian C Pqg

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Verified Reviewer
| map-marker Fort Worth, Texas

To make a complaint

back in 1995 i lived in the westwind apts. ft.

worth i had some pot plants soon after a well known drug dealing family moved in and took over the complex soon after the mexican who had moved in below me over one apt. soon after that the woman who origialnally worked in the office who lived behind me who was a policemans wife a mr. medina he was harrassing me they suddenly moved along with all the other police who followed me when i moved in there all moved out when i reported the family who took over for selling pot that was no good the morning after a black woman and the mexican below had come in on top of me while asleep they placed a wrag over my face must have been chloroform when i passed out they pulled my pants down pulled on my private part stuck something paifull up my anus and injected me with some kind of extremly powerfull stimulant when i reported them the police took me by force to jps psych ward i told them i used pot on occasion they took me up to trinity springs where a woman who worked at my school when i was younger with a psych doctor daniel lawrance her and the black doctor linda davis and the woman from school joann cockrell had me court committed when i told them what they did to me when i finally went to sleep after about two weeks with heart racing the police had someone come in on me and did the same as in my apartment from that injection they gave me on the right hip i could not sleep over 3 years almost dying from exhaustion i still dont sleep to this day until i finally get tired after a couple days im an mhmr patient now because the dirty doctor kept telling me what was wrong with me just because i told him what they did every since then the business owners like the people at the hospital in witchata st.

hospital who talked outloud about using drugs they all started hiring pot users tthey still do so they can all have babies the police department tried to kill me over my plants with the help of some corrupt doctors when i tell people my story they dont care because they dont like me like the ft. worth police anyway im gonna fille a lawsuit against jps and the police department and finally the state hospital you all are only jealous because i know how to grow a plant

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Cons:
  • Jps drs got away with attempted murder

Preferred solution: 10 million dollars

User's recommendation: dont trust jps and dont trust the police

terie b

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Fort Worth, Texas

They wanted money for nothing!

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JPS Health Network - They wanted money for nothing!
i went in to get my muffled ear check out and this dumb arabian *** said he didnt see anything but he a doctor? what the *** he doing as a ear doctor? then i told him how i see *** when i clean my ear out softly and he accuse me of probably doing it hard...wow..then he was gonna send me to a specialist while he got 200$ down payment just for me to see him for him to say i dont see nothing
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Loss:
$200

Preferred solution: Apology

User's recommendation: dont go to jps please! i hate i was born here!

1 comment
Guest

If you can’t complain without first proving you’re a racist perhaps that goes a long way towards explaining why providers have trouble getting through to you. Shabby.

Anonymous

Stay to long at the eye clinic.

Been at the eye clinic since 11:00am and still here it's 3:38 Same thing happening last week 10:00am till after 4 I here today because I have surgery yesterday want me to return today this is too long
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Alexis P Bhh
map-marker Crowley, Texas

Billing records

It happened on September 13,2021. My fiancee, his dad and myself were in a car accident and were transported to JPS Emergency room. My attorney has been needing all three medical records faxed to his ASAP.
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Elba C408

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Verified Reviewer

Unprofessional nurses

On July 16, 2021,

I arrived at JPS Emergency department to visit my mother Beatris chavez (9-26-58) (room p421) as I have been doing for the last 8 consecutive days from 8am to 8pm.!

But Today as soon as I walked in to my mother room started crying saying that her night nurses Teresa and Brittney where lacking compassion as well and basic bed side manners!!!!

My mother Beatris said it started last night when one of the two nurses (mentioned above) started taking my mothers blood pressure several times because she couldn't figure out how to stop the vital machine from beeping and going off due to her O2 levels dropping, when her other nurse came to see what was going on they failed to notice that the nasal cannula was disconnected from the wall that was causing her oxygen saturation to drop to the 60s and when the nurses finally figured why she was running out of breath the continued to raise their voice at her telling her to breathe normal. That only caused my mother to hyperventilate and started to become distressed due to Mrs Chavez was unable to understand the nurses, they also failed to try to get a translator or try to communicate with her about what they needed her to do or explain why they were doing it.

When Mrs.

Chávez stats started to rise, both nurses continued to be rude and started laughing in my mother's face!!!

I don't understand what was funny about a patient oxygen level dropping dramatically?? I have worked in Nursing for several years and know the responsibilities of caring and treating for patients, and I know that was unexceptionable behavior.

Every nurse that has worked with my mother from 8/8 til today 8/16 know I have been a EXTREMELY ACTIVE DAUGHTER I have given my mom Beatris every Possible need such as helping with restroom business (emptying and cleaning bed side pot), turning patient over in her bed every two hours or as needed, giving her basic hygiene cleanings and helping get in and out of bed AS WELL AS TRANSLATING, so the patient can be aware of what test and or procedure are being done at all times !!!!!

all staff know when I am there with my mother we never bothered the nurses because I HELPED MAKE THEIR JOB AS EASY AND SMOOTH AS POSSIBLE!!!

But the minute they made mom feel helpless and viewed as a Joke is Unacceptable!!!!!

Everyone else that has attended my mother such as Doctors, PT, RT, other nurses have done a marvelous job and we couldnt be happier with the work they have done and care they have provided

But it only takes one/two nurse to make a team look bad please take care of this situation ASAP and provided better training and manners for some of these nurses such as Teresa and Brittney !!!

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Pros:
  • Pros nice staff

Preferred solution: Let the company propose a solution

Teresa T Jiy

Appointment Cancellation

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I had an eye appointment scheduled for February 17. Today (February 4) they called to not only cancel it but push it back 6months. The original appointment was booked 3 months ago to get soonest available which was February 17 and they go and cancel it knowing how hard to get these appointments in the first place with whats going on. Now I have to use money I already dont have to book appointment outside the JPS Connection to get the pressure in my left eye looked at because Im concerned about a brain aneurysm.
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Loss:
$230
Cons:
  • Schedulers not train to understand a sick from a follow up appt
  • Appointments being scheduled 3 plus months out
  • I am ver disapponited

Preferred solution: I want my original scheduled appointment kept

Joan L Xdi

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Verified Reviewer

No answer or medicine refills in the neurologist department

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Have called and sat on hold for hrs at a time to just be told the same thing their sending a message BUT that never helps
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Pros:
  • There are no pros
Cons:
  • Doctors dont have time for patients and dont return calls

Preferred solution: Get my medicine refilled!!

User's recommendation: Don’t go to JPS Neurologist

Crysti D
map-marker Fort Worth, Texas

Behavior of JPS pharmacy staff

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I was going in the pharmacy, I'm on crutches and the black woman at the door saw I was going to have to go straight, but her foot was in the way. I gave her a look and then she said with an attitude, "Excuse you!" I said the same. When I got to the window, the clerk told me it would be an hour and a half before the prescription was ready, I asked why as there's not many in line and certainly not enough to validate 90 minutes for service. With an attitude, she said, "Really, cause we fill for 3,000 a day. That's a lie. Your staff are rude, disrespectful, unprofessional and almost approaching being bullies. The public was assured when this new pharmacy was built that it would be more efficient. It's not, in fact it's worse and I will complain to the Better Business Bureau.
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Preferred solution: hire people with customer service skills

Quincy E

Confused on the basis of the JPS CONNECTION

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If the jos connection do not help with dental issues then why give it out and two why not let someone know that upfront I am completely and utterly through with jps after this the protocols they have in place are not to the comfort of the pati not if you can't pay. I know understand why so many people refuse to step foot in jps hospital i thought the oath health officials take are to provide ser ice to all even the less fortunate and when she found out I have no money to pay for the visit she pushed my appointment back to 9:40 a 40 minute appointment time is alot
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Pros:
  • Pros nice staff
Cons:
  • Dental protocol is sucky

Preferred solution: Let the company propose a solution

Anonymous
map-marker Wichita, Kansas

Im on jps care 2 but I keep getting loged as self pay.

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Very pleased, all is worked out.
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User's recommendation: It works

Hospitals, Clinics and Medical Centers Expert Talks

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Jan 6, 2022

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Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Julie C Geo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

No callback from Neurology

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Left Multiple messages to schedule Referral appt, literally for 6 weeks to Neurology, in pain everyday and no one to answer phones. Unacceptable
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Preferred solution: Just need appt scheduled asap

User's recommendation: Except for neurology, care is good

Shaundra B
map-marker Arlington, Texas

Customer service

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The people who answer your phones are rude the doctors do not care about the patients the nurses are rude this is the worst customer experience I have ever had if you do not have to use JPS are there clinics don't
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Loss:
$40
Pros:
  • There are no pros
Cons:
  • Schedulers not train
  • Your way of scheduling
  • Poor system for laboratory services

Preferred solution: Apology

User's recommendation: Don't go there

Anonymous
map-marker Fort Worth, Texas

Confused on the basis of the JPS CONNECTION

I called the dental line for 3 weeks finally got a answer I go to the clinic on EULESS BLVD and set up a appointment the receptionist at the desk says it's 50$ ma'am I'm broke without a job and barely have a place to live she says go get JPS connection I go do all the paperwork and I get approved show up to my appointment and the receptionist now say that don't help here you still will have to pay 50$ how can I pay you if I'm out of work and why would I go get JPS connection if I can pay this really sucks so I'm still in pain might be seen then I might not be because I have no funds but she say we will examine and x-ray your tooth what is the purpose of the JPS connection if it don't cover all parts of the health network this is why I stop coming to jps because they have gotten away from helping patients and lining there pockets I'm so disappointed at this very moment
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User's recommendation: If you need dental go to a actual dental office this is a sham people are nice tried to help I understand this is policy it sucks

About

Summary

JPS Health Network is a medical company that specializes in providing a wide range of healthcare services. The company has been in business since 1877. The head office of JPS Health Network is based in Dallas, TX. The company has a large number of resident offices across the country. JPS Health Networks offers a wide range of services such as cardiology, cancer treatment, geriatrics, orthopedics and sport medicine. Aside from that the corporation offers additional extra services such as robotic surgery, a large number of dental services and women’s surgery. The company provides services only to US residents.

JPS Health Network reviews and complaints

JPS Health Network is ranked 295 out of 3879 in Hospitals, Clinics and Medical Centers category

Area Served

USA

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