Anonymous

Lied to by doctors

Dr.Fain I went to my neurologist appointment today as you requested. Only was told that I know need a MRI to detect why I am numb. This could have been done while I was in the hospital! Now I must wait another two weeks to get any results or comfort! I was also told while I was in the hospital that Neurologist do not come to me the hospital that I must go to her as an out patient. THIS is not true! Dr. Ratna said they most certainly go to the hospital and they are up there all the time. I feel that the JPS team of doctors and nurses that wear assigned to me were not being truthful or helpful while I was under your care. I am very frustrated and disappointed in JPS. I will be making my voice public letting others know how I was treated and mislead while I was under your the JPS care! Tania Williams
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Reason of review:
Poor customer service
Marqual Zww

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Verified Reviewer

JPS has always been good to me

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I will start off by saying I HATE hospitals. I literally have to be dying to go. JPS is always the hospital I go to because I don't have insurance. They have never treated me differently because of no insurance. I was terrified to get a test done where they put die in my IV to see if I had a blood clot in my lungs. The lady that gave me the test was extremely understanding and calmed me down. Everyone was very good to me.
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Reason of review:
Good customer service
Taisha Nfp

Pain management

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I have been diagnosed with chronic pain for 8 years by at least 15 Jps sports medicine & pcp drs.! I get a new pain management Dr that walks in, tells me I don't have any pain.

I have only seen him once, he told me I didn't need to come back. He didn't answer any questions or concerns and walked out on me, his word was the last word. He didn't want to listen, he didn't care at all. I'm 61 and my quality of life has been abruptly taken away, making my life miserable.

No one wants chronic pain. So, out of 15 specialists and Pcp's from jps, they were all wrong and one that doesn't ask you anything is right???? Makes absolutely no sense. I'm sorry, but that Dr is a pure ***, egotistical, and extremely arrogant.

I have never been treated so bad anywhere. He obviously didn't take any oath to "do no harm" , he basically wants to see people in pain and could care less. What kind Dr doesn't listen to their patients and try to find a course of action to help them?

I believe if jps administration would just look into the way he treats patients, they would be shocked. In conclusion, let me say, jps is a great place, or was, but to be told how you feel, without asking and not to have a decent conversation about a course of action to help you is very unprofessional.

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Reason of review:
Bad quality
Anonymous
map-marker Bedford, Texas

JPS CLINIC bEDFORD TX

I HAVE BEEN WITHOUT MEDS FOR GOING ON 4WKS. The company that sends it to the clinic, could not get anyone to call back. So when I called the clinic 4 times. the messages where never passed on. No one knows what the *** is going on over there? And I am still without my meds.They faxed over a new script but did not put on there that patience was without meds? What kind of a Nurse does that.? Does anyone know what there doing over there. I am in so much pain and no one cares, or no one answers the phone.
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Cons:
  • And in pain
  • I am ver disapponited
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

Death trap

After being told I had internal bleeding and no more Ibuprofen my primary Dr. Teng told me it was OK to take 1200 mg 2 times a day.If your on the JPS connection they prefer you to die.She blamed my copd and every other issue I had on being fat.Yes ,she went there.They take federal money and donations on the pretense of helping the poor then they treat you like trash.You can bet your life if you have regular insurance they go out of their way to help.If your poor your screwed.When one of the doctors pointed out I had heart problems they never told me about she was transferred out of Watauga clinic.

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Cons:
  • Doctors dont have time for patients and dont return calls
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous

Jps Health Network - Medical Care Review

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Some crisis hotline called the police to my residence after I was upset and talking about how horrible everything was going on in my life at the time. Basically I was arrested charged a $500 deductible against my will held for 24 hours in a psych ward with free-range maniacs.

I was humiliated I was strip-searched under video surveillance I was tortured the entire time. This place is horrible!! Lesson learned if you're going through a lot just keep your forlorn thoughts to yourself because if you try to vent to anyone it will backfire on you and you will feel worse after this!!

I have never felt as bad in my life as I was in that Institution. No wonder people commit suicide after being taken to that facility and released.

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Reason of review:
Poor customer service
1 comment
Bart Maw

JPS is well known for sending people to the psyche ward, rather than dealing with them. I have a neighbor that got angry at one of the clinics, and raised her voice.

Next thing she knew, a cop came up behind her, threw her on the ground, and put those plastic things around her wrists. She was strapped to a gurney and taken to ... yep, the psyche ward. They kept her for 2 weeks because she admitted to smoking.

In fact, they concentrated on her 'addiction' and never talked about what brought her in. I visited several times, and they have no privacy when patients are talking to the 'doctors', and I heard nearly every one of them focusing on the 'addiction' of many patients that smoked. They were the few 'normal' patients. Seemed odd to me, putting so much concentration into being a pot smoker, rather than the depression, bipolar, or whatever they are truly suffering from.

Last week, at the same clinic, I got angry about something and raised my voice; sure enough a cop appeared close by. JPS obviously, associates anger with crazy. I was looking him in the eyes, inviting him to come closer with my arm and kept arguing with the receptionist.

It's all about intimidation with JPS. Make a scene, we'll send you to the psyche ward, and as you say, do NOT be honest because they will destroy your life.

Anonymous

Jps Health Network - Medical Care Review

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Called to make an appointment yesterday and was told to call back today and make a same day appointment. I COME TO MY APPOINTMENT AND DR.

KUMAR DIDNT WANT TO HEAR ANY OF MY HEALTH CONCERNS OR PROBLEMS BECAUSE HE ISNT MY PRIMARY CARE PROVIDER! My PCP is the reason Im switching clinics and why I havent gotten my referrals to specialty clinics for 7 months it took before my pcp sent over a referral?!?!?! SO DR. KUMAR JUST MADE ME WASTE MY GAS MY DAY AND $5 to TELL ME I WONT HELP YOU JUST LIKE YOUR PCP DR.

FAIN! _ - Viola Pitts needs to care about their Patients! We are human just like all u doctors with a superiority complex with no grace compassion; yall picked the wrong career Dr.

Fain and Dr. KUMAR

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Reason of review:
Poor customer service
Anonymous

Jps Health Network Medical Care Review

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My fiancee has osteoarthritis throughout his body, spinal stenosis, both knees have a torn meniscus and he cannot get ANYTHING for pain. He has a pain management dr and he won't give him anything for pain. He is in constant pain all day everyday.
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Reason of review:
Poor customer service
Anonymous

Jps Health Network Pain Management Doctor Review

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I'm have stage 4 cancer and pain management Dr is treating me as if I'm a drug addict/ junky. Last month I me. Asked to be given less morphine NOT more and I was told that I signed a contract not to sell drugs. Really. I have stage 4 cancer if chemo and radiation don't kill me cancer will.
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Reason of review:
Poor customer service
Anonymous
map-marker Denton, Texas

Jps Health Network Doctor Review from Denton, Texas

Hi was seen at your fort worth office i woulf like to request a different dr i felt very belittled by the dr or np that i saw she made me feel terriable upset and made me feel like a drug addict i am in extreme pain all over my back my legs my neck and head she chose not to help me i would like to see a different dr i was extremly sad and felt like i dont matter could i please get a phone call to reschedule with a dr or thre manager please my name is Juliet Wheeler my pain is getting so bad i can barley work and i cant sleep i now have arthritis in my hands my extreme varacose veins are killing me also i just want help but felt like i was not taken serious please get me someone else to see a compatipnate careing dr 562576**** thsnks Julie

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Reason of review:
Poor customer service
Anonymous
map-marker Fort Worth, Texas

Jps Health Network Urgent Care Review from Fort Worth, Texas

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I went to er after going to urgent care and seeing a regular Dr they directed me to so I could get my meds refilled I have 3 bulging disc slight scoliosis and degenerative disease in my back I recently started having extreme pain in my hands and took my mri and a letter from my pain Dr in California I came prepared my job is very physical and I hurt really bad I have had chronic documented pain for over 14 years and they blew me off wouldn't help me in any way and I was only there for 20 min I am not going to pay my 350 co pay they don't care if you are suffering and I ran out my meds first week of Feb I can't take it I hurt. California doesn't treat patients that way shame on you JPS.
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Reason of review:
Poor customer service
Anonymous
map-marker Weatherford, Texas

Jps Health Network Staff Review

Dr. Haque accused me of taking Xanax from other Doctors. The state DEA ran my name for the total Southwest! Nothing. I intend to litigate. She refuses to give me anything. JPS will also be considered. You don't treat people like cattle. See you in Court. Sincerely, Mark Ford
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Reason of review:
Poor customer service
Anonymous
map-marker Dallas, Texas

Jps Health Network Radiology Review

They take along time just for an x ray they dont care if you are in a hurry
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Reason of review:
Poor customer service
Anonymous
map-marker Chicago, Illinois

Other Product Review

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Waiting 15+ hours to be seen on the 10th floor just being passed from shift to shift we are not a priority to anyone.
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Reason of review:
Poor customer service
Anonymous
map-marker Atlanta, Georgia

Jps Health Network Dental Service Review from Atlanta, Georgia

I had s dentist apt at briant irvin rd at11 I had to take a taxie I tried to call over and over to tell them traffic had us a little late mabey ten mins no answer over and over I got in office at 1108 ,a man was standing checkin In I stiod a few mins and had a seat no one else was waiting ! She saw mw there so she takes about 6 ?minutes getting his info and money I walk up at 1114 she gave my appt away knowing I was there in the fifteen mins allowed ! She told me I could waitvtwo hrs andif tha person does notvshow I could see the dentist ! What ! I was there before my fifteen mins was up ! She said her computer said it was twenty minutes I sat for over six minutes in front of her !and stood in front of her a good six or seven minutes I complained to the mgr I had to go to desk and tell the girl up at desk she had to go get mgr she went to dental clinic talked to lady and said walked up front to me and told me she was sorry and gave me the complaint line that solved the 120 .ride in the taxie cab didnt it the mrwalked me to the door and saw my taxie I told hervto look at my clock after that it was only 1124 ! Jps got ripped off for 120.00 because an employee was a liar and a very rude person this woman at thevfront desk at the briant irving jps health unit dental dept should be fired for screwing jps out of 120.00 tax dollars waisted because she did not have the courtesy to ask my name before she gave away my appt in front of me I will never go there again my cab driver said never in four years has he ever had that happen to any jps customer and patient !
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